Can I just turn up and climb?
If you are an experienced climber, then you are able to use HCC unsupervised, providing you are able to tie in using an approved knot and demonstrate the correct use of a belay device. If you require any instruction, you will need to book a session with one of our instructors.
I am an experienced climber, can I bring my friend and show them what to do?
If you are a competent climber, then you are able to sign responsibility for two novices and take them into the centre under your supervision.
What time are you open?
The climbing wall is open from 10am to 10pm during the week, from 10am to 8pm on Saturday and from 10am to 6pm on Sundays.
Can I hire equipment?
We have climbing harnesses, belay devices, climbing shoes and helmets available to hire for use in the centre.
What size shoes do you hire out?
We have a range of climbing shoe sizes available, from UK3 (continental 36) to UK13 (continental 48).
Can I climb in trainers?
Climbing in trainers is acceptable, as long as they are reasonably clean. Muddy or dirty shoes are not allowed.
Do you hire out ropes or outdoor equipment?
We do not hire out ropes for lead climbing in the centre or any equipment for climbing outdoors.
Do you have a Café or shop in the centre?
We have an excellent café in the centre, with a seating area outside our main entrance, looking back into the climbing area. We also have a branch of Outside, specialists in climbing and bouldering equipment.
I have never climbed before, what is the best way to start?
We run one hour climbing taster sessions that are suitable for anyone wishing to try indoor climbing, if you then decide you would like to take it further, you can book onto a beginner’s course, which will enable you to climb unsupervised on top-ropes within the centre.
How old do you have to be to climb?
Under our instruction, or the supervision of a competent adult climber, anyone over the age of 5 can climb at HCC. Competent climbers can climb unsupervised from the age of 18; 14-17 year olds can climb unsupervised after attending a Junior Sign Off Session.
Do I need to bring my own quickdraws?
All our lead lines are equipped with in-situ quickdraws, so there is no need to bring your own.
Can I bring my kids along?
If you are a competent climber, then you are able to take responsibility for up to two children or novices in the centre. If you are an inexperienced climber, you will need to book a session with on of our instructors.
Do you have a bouldering area?
We have a bouldering area with a wide range of grades for both novices and stronger climbers. You do not have to be a competent climber to use the bouldering area, but anyone under the age of 18 must be supervised by an adult.
Do I pay less if I am just bouldering?
Entry price for the centre is the same, whether you intend to use the roped climbing walls, or just use the bouldering area.
Are staff members First Aid qualified?
There is always a trained First Aider on the premises, all senior staff are First Aid qualified.
How experienced are members of staff?
There is a range of experience within our staff, from our younger instructors who gel well with kids, to those with decades of knowledge at their disposal. All our climbing instructors are active climbers and are fully trained before running any courses in the centre.
How do I book a course at the Harrogate Climbing Centre ?
At the moment there are two ways to book, over the phone or at the reception in the climbing centre itself. We need to take a deposit or valid invoice address to hold any booking made.
Can I book a course at the last minute?
You can if there is an available slot to accommodate the course you wish to take. We prefer to take bookings at least a week in advance so we can guarantee you your course requirements.
Do I have to pay a deposit?
Yes you do. For all indoor climbing courses we ask for a 50% deposit to be paid on booking. For outdoor courses we require the balance to be paid in full at least 2 weeks in advance.
When do I pay the balance?
For indoor climbing courses the balance should be paid on arrival at reception prior to commencing your course.
Can I pay over the phone using a Credit or Debit Card?
Yes you can. We take the following cards: SWITCH, SOLO, VISA DEBIT, VISA, MAESTRO, MASTERCARD and VISA ELECTRON. All transactions are carried out immediately on receipt of information and all details are destroyed. Any transactions under £10 will incur a 50p charge.
Who do I make cheques out to?
Manchester Climbing Centre Limited
Can I cancel a course?
For indoor climbing courses: We will return the full cost of the course if we are given 1 weeks notice of cancellation. If less than 7 days notice is given, this will result in the loss of 50% deposit. This includes rearrangement. For outdoor climbing courses: Any cancellations within a four week period are subject to loss of 50% deposit. Any cancellations within 1 – 14 days of the course are subject to loss of 100% course fees. (See terms and conditions).
Will Harrogate Climbing Centre ever cancel the course?
HCC endeavour to run all courses, however there may be times when external circumstances force us to have to cancel courses. We will notify you as soon as is possible. Please see the “terms and conditions” for more information.
